Privacy Policy

Truve Verify ("we," "our," or "us") is committed to protecting the privacy and integrity of your commercial data. This Privacy Policy explains how we collect, store, use, and disclose your personal and business information when you use our platform.

1. Information We Collect

• Account Information: When you register, we collect your email address, full name, company name, and authentication credentials.
• Transaction & Billing Data: Payment processing is handled by our third-party Merchant of Record (e.g., Dodo payments). We do not collect or store full credit card numbers or banking secrets on our servers. We receive only transaction identifiers, billing emails, and payment confirmation statuses.
• Target Query Data: Information submitted regarding target companies for investigation (entity names, registration numbers, contact details provided for vendor verification).
• Usage & Communication Data: Ticket exchanges with customer support, session logs, and system interactions.

2. How We Use Your Information

We use your data strictly to:

• Authenticate your identity and maintain role-based account security.
• Fulfill and deliver purchased background verification and corporate intelligence reports.
• Communicate order updates, request supplementary details, and provide customer support.
• Prevent fraud, unauthorized scraping, and malicious abuse of our infrastructure.

3. Data Processing & Third-Party Services

We utilize enterprise-grade infrastructure providers to operate the service:

• Supabase: Cloud database, authentication, and row-level security enforcement.
• Dodo payments: Global merchant of record, automated taxation, and checkout processing.

We do not sell, rent, or monetize your personal or account information to third-party advertisers.

4. Cross-Border Transfers & Storage

Our infrastructure is deployed globally, and our research operations involve corporate databases across international jurisdictions. By submitting target queries, you acknowledge and agree that your data may be processed and stored on servers located outside your jurisdiction.

5. Data Retention & Security

• We retain report deliverables and submitted target queries in your account dashboard for ongoing client access and auditing purposes.
• We employ industry-standard encryption in transit (HTTPS/TLS) and at rest, coupled with strict database Row-Level Security (RLS) ensuring that only your authenticated account can access your orders and deliverables.

6. Your Rights

Depending on your jurisdiction (such as GDPR or regional data privacy laws), you may have the right to access, rectify, or request deletion of your account information. To exercise these rights, submit a request via our Customer Service portal or email ：contact@truvecheck.com

7. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be announced via system notification or email.